Privacy Policy
Romero Capital Corp ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website romerocapitalcorp.com, submit a loan request, or communicate with us by phone or text.
1. Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Property address
- Financial details (if you apply for a loan)
- Any information you voluntarily provide through forms or communication
We may also collect:
- IP address
- Browser/device info
- Referral source and site interaction data (via cookies)
2. How We Use Your Information
We use the information we collect to:
- Review and process loan applications
- Contact you regarding your inquiry or application
- Provide customer service and support
- Send SMS or email updates about your request
- Improve our website and services
- Comply with legal and regulatory obligations
3. Text Messaging and Consent
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
By submitting your phone number through our website or forms, you consent to receive recurring automated text messages from Romero Capital regarding loan updates, application follow-ups, and related services. Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP. For help, reply HELP.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Our internal staff and affiliated loan officers
- Service providers (e.g., CRM platforms, SMS systems) that support our operations
- Legal or regulatory authorities when required by law
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
You may:
- Request to access or update your information
- Opt out of text messages or emails
- Request deletion of your data (where applicable)
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: 704-312-8890
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with a revised effective date.
9. Contact Us
Romero Capital Corp
8350 Arrowridge Blvd
Charlotte, NC 28273
Email: [email protected]
Phone: 704-312-8890